Returns Policy
You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We currently provide shipping to Malta Europe only.
Terms and Conditions:
Returns on Items purchased from our online shop.
Kids Dreamland Malta is happy to accept back any unwanted items purchased from our online shop providing that the following terms are met:
- Items are returned within 14 days from the purchase date.
- All packaging must be intact so the items are in a re-saleable condition.
- You are able to provide a copy of your receipt.
- A credit note will then be issued.
- Returns must be returned to our shop in Qormi.
Faulty Items
If you had bought an item from any of our Kids Dreamland Malta online shop and it proves to be faulty, please return the faulty item to our Shop to be thoroughly checked.
We reserve the right to check and test the product before accepting it back for a refund or replacement.
Delivery information
The minimum order for delivery is €10
If ordered before 10 am, the order will be delivered the next day.
Delivery is free for orders over €75.
The delivery time frame is between 7 am to 6 pm.